POLICIES & PRIVACY
Disclaimer: These products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
ORDER PROCESSING
All orders made on https://www.SuperSwings.com/ are processed Monday through Friday and typically fulfilled within 6-8 business days, excluding major holidays and weekends. Once your order ships, you will receive an email containing tracking information.
**If you ordered during a peak period or if you placed an order over the weekend, cancellations may not be possible**
LOST OR STOLEN PACKAGES
SuperSwings is not liable for any lost or stolen shipments confirmed as delivered by the courier. We advise you to contact your payment provider. For further assistance, please email us at superswings.ss@gmail.com.
RETURN GUIDELINES/POLICY
You have up to 14 days upon receipt of your shipment to return items purchased from https://SuperSwings.com. Items must be in new, unused condition with original tags attached. We do not accept returns or exchanges for SuperSwings products not purchased directly from https://SuperSwings.com. Domestic returns are free when using our pre-paid returns shipping label upon approval. International orders are final sale and not eligible for return. Please ship returns to the address provided on the original shipping container. For inquiries, contact superswings.ss@gmail.com.
SPECIAL COLLABORATION AND EXCLUSIVE PRODUCT
All sales containing exclusive items or products made in collaboration with our valued brand partners are final.
ITEMS PURCHASED DURING THE SALE PERIOD
All sale items are final.
TERMS OF USE
These terms and conditions govern your use of the SuperSwings, LLC website ("Site"). By using the Site, you acknowledge that you have read and agree to abide by these terms, including the privacy policy. If you no longer agree to be bound by these terms, please cease use of the Site.
DISCLAIMER
Your use of this Site is at your sole risk. SuperSwings, LLC provides this Site and its contents on an 'as is, as available' basis and makes no representations or warranties of any kind. We disclaim all such representations and warranties to the maximum extent permitted by law. SuperSwings, LLC also does not represent or warrant the accuracy, completeness, or currency of information or merchandise provided through this Site. Product availability, prices, and information are subject to change without notice.
RAFFLES
Entering this raffle constitutes full and unconditional agreement to these Terms and Conditions, which are final and binding in all matters related to entry and release product purchase. Eligibility is contingent upon fulfilling all requirements set forth herein.
A registered email address, phone number, zip/postal code and preferred size/color are required. Must present a valid government-issued photo ID upon purchase in-store. Entry name must match the name on photo identification.
Limit one release product per person, per color. Any duplicate entries per color will be disqualified.
Once entered, registration details cannot be amended. Purchases are only valid for the registered name and email address, product, size and color specified upon raffle entry.
Recipient's opportunity to purchase the release product is subject to stock availability. Entries are non-transferable. Entries cannot be sold, transferred, assigned or otherwise provided to anyone else. Evidence of such behavior by any account holder will result in disqualification.
The raffle entry process is subject to change at any time at SuperSwings LLC’s discretion.
When the raffle closes, winners will be notified via email.
SuperSwings, LLC reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of entering a raffle and/or product purchase or to be acting in violation of these Terms and Conditions. Any attempt by any person to undermine the legitimate operation of registration and/or product purchase may be a violation of criminal and civil law, and, should such an attempt be made, SuperSwings LLC reserves the right to seek damages from any such person to the fullest extent permitted by law.
PROMOTIONS
SuperSwings, LLC reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discounts. Promotional offers and discounts may have specific terms and conditions. Please refer to the official rules for each promotion for details.
COMMUNICATIONS PROVIDED BY USER
Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by SuperSwings LLC or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, SuperSwings LLC is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant SuperSwings LLC and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant SuperSwings LLC and its affiliates and sublicensees the right to use the name that you submit with any review or comment, if any, in connection with such communication.
LINKS TO THIRD PARTY SITES
The Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of SuperSwings LLC and it is not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. SuperSwings LLC is not responsible for webcasting or any other form of transmission received from any Linked Site. SuperSwings LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SuperSwings LLC of the Linked Site or any association with its operators.
SHOPPING
SuperSwings LLC does not guarantee, warrant or endorse any product or service not manufactured or performed by SuperSwings LLC, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by SuperSwings LLC. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access SuperSwings LLC.
ORDER ACCEPTANCE
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. SuperSwings LLC reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
COLOR
We have made every effort to display as accurately as possible the colors of the advertised products that appear at the Site. However, the actual colors you see will depend on your monitor. We cannot guarantee that your monitor will display any color accurately.
PRIVACY
SuperSwings LLC agrees to adhere to all applicable United States federal and state laws, statutes, and regulations relating to the collection and use of personal information from Site visitors.
INDEMNIFICATION
You agree to defend, indemnify and hold SuperSwings LLC harmless and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
CHOICE OF LAW
The Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to conflict of laws provisions. You hereby consent to the exclusive jurisdiction and venue of the federal or state courts in Los Angeles, California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and SuperSwings LLC as a result of this agreement or use of the Site. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SuperSwings LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SuperSwings LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
TERMINATION
SuperSwings LLC reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.
PRIVACY POLICY
SuperSwings LLC knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting https://SuperSwings.com, you are accepting the practices described in this Privacy Policy.
COLLECTION AND USE OF PERSONAL INFORMATION
Information That You Provide: We receive and store any information that a customer enters on our website or gives us in any way. This information is used to enhance your experience on our website, to respond to your requests, to customize your shopping experience and to communicate with you.
Automatic Information: Some information is received and stored automatically whenever you interact with us. "Cookies" are one example of this type of information. In internet terms, a "cookie" is a text file that websites send to visiting computers/devices to identify the visiting computer/device. We also may use third-party website analytics tools. These tools collect information about visitor traffic on our website and mobile applications.
Mobile: When you use the SuperSwings LLC mobile site, we may receive information about your location and your mobile device. This information may be used to provide you with personalized content.
Information from Other Sources: We might also receive information about you from other sources and add it to our account information. All information gathered is for the sole purpose of personalizing and improving your user experience.
USE OF CONTACT INFORMATION
We use your contact information for the following purposes only:
Register you as a user on our website; Manage and/or maintain your user account and wish list on our website; Process and deliver purchases, returns, backorders etc; Communicate with you and provide customer support; Let you know about products, promotions and events that might be of special interest to you; If for some reason you would prefer not to receive emails from SuperSwings LLC simply email a request to SuperSwings.SS@gmail.com with the word "UNSUBSCRIBE" in the subject line. Please note that any requests to remove or update your contact information may take seven to ten working days to take effect.
USE OF OTHER CUSTOMER INFORMATION
Customize our services and product offerings to suit your needs and interests; Record purchases that you have made on our website; Let you communicate with us through social networks and other media; Allow you to post comments on our website, on social networks and other media; Protect you against fraud and unauthorized transactions, including identifying potential unauthorized users and/or hackers; Enforce our Terms of Use; Comply with applicable legal requirements, industry standards and our policies.
SHARING OF CUSTOMER INFORMATION
Your privacy is always respected when you shop with SuperSwings LLC or use the SuperSwings LLC mobile site. From time to time we might establish business relationships with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. Your customer information is sometimes shared with such carefully selected partners in order to enhance your shopping experience. We also sometimes allow third-party companies to collect certain anonymous information (e.g. mouse clicks, mouse movements, scroll behavior and/or keystroke activity) during your visits in order to further enhance your shopping experience.
Notice to California Residents: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by SuperSwings LLC to any third parties, including (i) a list of the categories of personal information about you that SuperSwings LLC has disclosed to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed sufficient to give you a reasonable indication of the nature of the third parties' business. To submit a request with the subject heading "CALIFORNIA PRIVACY REQUEST" to SuperSwings.SS@gmail.com.
SECURITY OF INFORMATION
All transactions submitted to us are encrypted with 128 SSL software which encrypts information you input to protect it from interception by outside parties. SuperSwings LLC is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe. Unfortunately, however, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, you do so at your own risk.
CUSTOMER CHOICE
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain SuperSwings LLC and SuperSwings LLC mobile site features. If you do not want to receive e-mail or other mail from us or if you have any questions about how your information is being used, please simply send a request to SuperSwings.SS@gmail.com.
ARE CHILDREN ALLOWED TO USE HTTPS://SuperSwings.com?
SuperSwings LLC does not sell products for purchase by children. If you are under 18, you may use SuperSwings LLC only with the involvement of a parent or guardian.
CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to visit https://SuperSwings.com, your visit and any dispute over privacy is subject to this Policy and our Terms of Use. If you have any concern about privacy at SuperSwings LLC please contact us at SuperSwings.SS@gmail.com with a description of your concern, and we will try to resolve it. Our Privacy Policy and the Terms of Use for SuperSwings LLC are subject to change without notice. Such changes will go into effect on the date that the notice is posted, will apply to all current and past users of our website and will replace any prior policies that are inconsistent. Your continued use of our website or other services constitutes your acceptance of the practices described in the revised Privacy Policy and Terms of Use.
DO NOT SELL MY PERSONAL INFORMATION
Your rights under the California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. LEARN MORE ABOUT CCPA AND YOUR PRIVACY RIGHTS.